Privacy Policy
Last updated: 4 April 2026
Who we are
The website ispanviza.com (hereinafter the "Site") is operated by an independent service provider based in Spain. We are not a government body and are not affiliated with any government agency.
- Legal name: Abas Turabli
- Email: [email protected]
- WhatsApp: +34 665 313 016
Under the European Union's General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and Spain's Ley Organica 3/2018 (LOPDGDD), we are the data controller for personal data collected through the Site.
What data we collect
We may collect personal data in the following categories:
| Category | Examples | Source |
|---|---|---|
| Identity data | First name, last name | Contact form, email, WhatsApp |
| Contact data | Email address, phone number | Contact form, email, WhatsApp |
| Inquiry data | Message content, visa type questions | Contact form, email, WhatsApp |
| Technical data | IP address, browser type, device information | Collected automatically when visiting the Site |
We do not intentionally collect special categories of personal data (health, racial origin, political views, etc.). However, if you voluntarily share such information in your messages, we may process it to respond to your inquiry.
How and why we use your data
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to inquiries | Legitimate interest (Art. 6(1)(f)) or pre-contractual steps (Art. 6(1)(b)) |
| Providing consultation and support services | Performance of contract (Art. 6(1)(b)) |
| Service-related communications | Legitimate interest (Art. 6(1)(f)) |
| Marketing communications | Consent (Art. 6(1)(a)) — can be withdrawn at any time |
| Site operation and security | Legitimate interest (Art. 6(1)(f)) |
| Fulfilling legal obligations | Legal obligation (Art. 6(1)(c)) |
Communication channels
Contact form: Information you submit through the form (name, email, message) is transmitted to us via a third-party service.
Email and WhatsApp: When you contact us via email or WhatsApp, we process the personal data in your messages to respond to your inquiry. WhatsApp is operated by Meta Platforms and has its own privacy policy.
Eligibility checker: When you use the eligibility checker tool on the Site, your responses are processed locally in your browser. We only collect your email address if you voluntarily enter it.
How long we keep your data
- Inquiry data: Deleted 12 months after last contact (if no service agreement).
- Service data: Service duration + the period required by Spanish tax and commercial law (generally up to 5 years).
- Technical data: According to the configuration of analytics tools (when applicable).
When the retention period expires, data is securely deleted or anonymized.
Who we share your data with
We may share your personal data with the following parties:
- Form service provider: To deliver form submissions to us (acting as a data processor).
- Hosting provider (Vercel): For website hosting.
- Analytics provider: For site usage statistics (when applicable, only with your consent).
- Professional advisors: Lawyers and accountants — under confidentiality obligations.
- Public authorities: When required by law.
We do not sell your personal data to third parties.
International data transfers
Some third-party services we use may process data outside the European Economic Area (EEA). In such cases, data is protected by appropriate safeguards in accordance with GDPR Articles 44-49 (Standard Contractual Clauses, EU-US Data Privacy Framework, etc.).
Your rights
Under the GDPR (Articles 15-22) and LOPDGDD, you have the following rights:
- Right of access — to find out whether your data is being processed and to obtain a copy.
- Right to rectification — to request correction of inaccurate data.
- Right to erasure — to request deletion of your data in certain circumstances.
- Right to restriction of processing — to request restriction of processing in certain circumstances.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to object — to object to processing based on legitimate interest or to direct marketing.
- Right to withdraw consent — to withdraw your consent at any time for consent-based processing.
How to exercise your rights:
Contact us at [email protected]. We will respond to your request within 1 month.
Right to complain:
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):
- Website: www.aepd.es
- Address: C/ Jorge Juan, 6, 28001 Madrid, Spain
- Phone: +34 901 100 099
Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
Cookies
The following types of cookies may be used on this Site:
- Essential cookies: Required for the proper functioning of the Site. No consent required.
- Analytics cookies: Only set with your prior consent (when applicable).
- Third-party cookies: Through embedded content (videos, maps, etc.) — only with your consent.
In accordance with LSSI-CE Article 22 and AEPD guidelines, we will obtain your consent before placing non-essential cookies. Cookie consent is separate from acceptance of this Privacy Policy or the Terms and Conditions.
For more information, see our Cookie Policy page.
Embedded content from other websites
Articles on this Site may include embedded content (e.g., videos, images, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited that website directly.
These websites may collect data about you, use cookies, and include additional third-party tracking tools.
Changes to this policy
We may update this Privacy Policy from time to time. When significant changes are made, we will update the "Last updated" date at the top of the page.
Contact
If you have questions about this Privacy Policy or the processing of your data, contact us:
- Email: [email protected]
- WhatsApp: +34 665 313 016